Festival Tickets

 

Tickets purchased for the Neon Prairie Festival are final and non-refundable unless the refund insurance has been purchased. Tickets are considered forfeited if not used/redeemed at the event they were purchased for. Artist line-up, set times, performers, advertised attractions, and all event details are subject to change, and no refunds will be offered if any performances are changed or canceled.   In the event the festival does not happen or is canceled in whole or in part for any reason, no refund is guaranteed and any refund would be at the discretion of Neon Prairie Festival. If the Neon Prairie Festival is cancelled in 2024, any tickets purchased will role over and the purchaser's ticket will be applied to the next year in 2025.

 

Tickets may be purchased directly from neonprairiefest.com or from any other official ticketing links or platforms that only the Neon Prairie deems legal. Tickets purchased from unauthorized sales channels (e.g., scalpers or resale sites) or third parties may be forged or fraudulent, and if so would not be honored or eligible for a refund. If you do choose to purchase from a third party, you assume full responsibility for ensuring your ticket is valid. 

 

You will not be allowed to enter the Neon Prairie Festival event unless wearing your own, valid wristband. Festival wristbands must be worn at all times and must not be tampered with. Tampering with your wristband may deem it void and result in you being removed from the festival or required to purchase a new ticket. 

 

There will be no automatic right of re-admission during the Festival should the wristband become lost, stolen, destroyed, or damaged and you unconditionally accept the risk of damage to, loss of, and/or theft of your band. Your wristband is not redeemable for cash.

 

Anyone caught forging entry tickets, wristbands, or any other special admission tickets in order to access the Festival or sell such tickets for the festival will be prosecuted without exception.

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Neon Prairie Festival reserves the right to refuse admission to the Festival. It is a condition of entry to the Festival that you will submit to any reasonable search request or search policy in place. Festival attendees will not be permitted entry to the Festival while in the possession of the following prohibited items; firearms, knives or weapons of any description, glass bottles, illegal drugs or substances, fireworks, or explosives.

The Festival cannot accept liability for any confiscated items – please inquire with us before you bring anything you feel may be confiscated.

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The Neon Prairie festival takes place in the natural environment of the Osage Hills.  To protect the ecosystem the following rules are enforced

• Do not etch, climb, pull on limbs or leaves, or hang from any trees

• Do not dig or pull out any vegetation

• Do not disturb, approach, feed, or interact with any wildlife, this includes bobcats, frogs, lizards, toads, snakes, birds, or any mammals

• Barriers and fencing are implemented to keep you and our environment safe. Never climb breach or move barriers

• Do not deface, mark, damage, tear down, or otherwise destroy, in whole or in part, any part of the grounds, structures, decore, or lighting of the grounds or Festival 

Engaging in such behavior may result in your removal from the event and/or exclusion from future events.

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By attending the Festival, you consent to be filmed and or photographed, whereas your image, voice, and likeness may be used by the Festival for promotional purposes. Attendees may take photos and shoot video for personal, non-commercial use, with personal cameras (excluding SLR/DSLRs) as long as they are not standing in the press area, obstructing views, or using any sort of device like a tripod or selfie-stick. Any recordings made by ticket holders on or near the Festival site may not be used for commercial or public purposes unless consented to by the Festival.

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DRONE use is prohibited without specific written permission from the Festival. Please keep them packed away, if we see you using them, we may confiscate them and hold them for the remainder of the event.

Weather and Safety Policies

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Neon Prairie Festival will operate rain or shine under normal weather conditions.  In the event of dangerous weather, pandemic, or other reasons outside of the Festival’s control Neon Prairie Festival may cancel and/or alter part or all of the festival following safety protocols. If there is a cancellation due to weather or other reasons no refund is guaranteed and any refund or credit would be at the sole discretion of the Neon Prairie Festival.
 

The Neon Prairie Festival is committed to the health and safety of all patrons and staff. Enhanced safety measures will be in place based on the latest guidance from city, county, and state government health officials and will follow industry standards to ensure everyone can relax and enjoy the festival. Patrons and staff will be required to follow all safety precautions for admittance. All safety measures will be published before the event, posted at all entrances, and enforced throughout the event.

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An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus, or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however, caused or contracted, and voluntarily waive all claims and potential claims against NPF, Event Partners, and their affiliated companies relating to such risks. COVID-19 health and safety protocols (including the requirement of a negative test and/or vaccination) may be implemented at any time. The execution of said protocols is assumed by the purchaser and does not open the event to chargebacks or refunds.

 

By entering the Neon Prairie Festival, you assume all risk and/or danger, known or unknown, foreseeable and unforeseeable, resulting from, or incidental to, the Festival, whether occurring prior to, during, or subsequent to, the Festival, including, but not limited to, any death, personal injury or loss, damage or liability whatsoever. You understand that your use of your ticket is contingent upon your voluntary assumption of the risk and danger that may result from, or be incidental to, your presence at the Festival, whether occurring prior to, during, or after the Festival, including any actions or omissions of the Festival Parties.

 

By entering the Festival, you acknowledge and agree that you may be subject to extremely loud music and sounds, as well as special effects, including, but not limited to, laser lights, strobe lights, flashing lights, a variety of light-emitting diodes (“LED”), rapidly changing or alternating images, and use of smoke, fog, and pyrotechnics (collectively, the “Special Effects”) at the Festival.

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You acknowledge and understand that the Ticket is a revocable license to attend the Festival for which it was issued, and is subject to revocation and denial of admission without compensation for any reason, including, but not limited to, your attempted or actual violation of any of the rules set forth herein, policy or regulations and for any other action taken by you in violation of any local, state or federal law, or that may endanger other Ticket Holders.

 

You hereby indemnify and do not hold responsible Neon Prairie Festival and Parties, including any affiliate and subsidiary companies, and each of their respective representatives, officers, directors, owners, members, trustees, agents, employees, successors, and assigns, including the owners of the venues where the Festival events take place, the ticket agent(s), festival sponsors, the promoters, and the performing artists, including their respective management, agents, staff, and designees from any loss, liability, damage or cost in any way arising out of or related to, your actions and omissions at, around, or while traveling to and from, the Festival.

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You hereby waive, discharge, hold harmless, and covenant not to sue the Neon Prairie Festival and Parties from any and all liability arising out of or in connection with the Festival, for any claims, causes of action, obligations, lawsuits, charges, complaints, controversies, damages, costs or experiences of whatsoever kind, nature, or description arising out of, or related to the Festival, your attendance at the Festival, or your travel to and from the Festival, whether or not caused by the negligence or gross negligence of the Neon Prairie Festival and Parties.

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For safety reasons,  Neon Prairie Festival reserves the right to, without any prior notice or compensation to you: (i) postpone, cancel, interrupt, or stop the Festival; (ii) provisionally keep visitors on the Festival site at the end of the Festival; (iii) totally or partially vacate the Festival site; and (iv) deny access to the Festival site regardless of the possession of a Ticket.

 

Neon Prairie Festival reserves the right to change, modify, or alter any aspect of the Festival (including, without limitation, the appearance of any performer or artist, and/or the order of performance of any performer or artist), at any time, for any reason whatsoever, without any prior notice or compensation to you. You understand that the artists and/or lineup for the Festival may be changed and that such occurrence shall not, under any circumstances, entitle you to any claim whatsoever, including, but not limited to, a refund for your Ticket

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You understand, acknowledge, and agree that the names of any artist, act, or performer contained in any Festival promotional material are intended for informational purposes only, and do not, in any way, represent the importance or headline status of any single artist, act or performer, and is subject to change without prior notice.

Neon Prairie Festival reserves the right to alter the Terms and Conditions of the Festival at any time.  See below for the date of the most recent update.

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Last update: June 19, 2024